Support
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Frequently asked questions
How do I paint?
Open a picture, tap a color in the palette at the bottom, then brush over the sections marked with that color's number. Use two fingers to zoom and move around the canvas. Selected colors show a ring that fills as you complete them.
What are the three layers?
Each painting builds up in three passes: Background, Shapes, then Details. When a layer is finished, the next one opens and only asks you to paint what's new.
Can I see the original photo while painting?
Yes. Tap Show Reference at the top of the paint screen. You can also show or hide the numbers and outlines with the buttons beneath it.
How do I remove ads?
Tap the orange Remove Ads button on the home screen. It's a monthly subscription billed to your Apple ID and renews automatically until you cancel.
I already subscribed but I still see ads
Open Remove Ads and tap Restore Purchases, signed in with the same Apple ID you used to subscribe. Make sure you're connected to the internet, then close and reopen the app.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone or iPad open Settings, tap your name, then Subscriptions, choose CozyCanvas and tap Cancel Subscription. You'll keep ad-free painting until the end of the current period. Apple's guide: support.apple.com/118428.
How do I get a refund?
Refunds for App Store purchases are handled by Apple. Request one at reportaproblem.apple.com.
Where are my paintings saved?
On your device. Your progress is saved automatically as you paint. Deleting the app also deletes your paintings, so finish or share favorites first.
Can I paint my own photos?
Yes. Tap the photo button at the top of the home screen and choose a picture. The app turns it into a canvas on your device; your photo isn't uploaded.
About the artwork
Library photographs come from Pexels under the Pexels license. Famous paintings are public-domain works from the Art Institute of Chicago's open access collection.